Shipping & Returns
Shipping Policy for RBR Team Gear
At RBR Team Gear, each apparel item is custom printed per order to ensure the highest quality and attention to detail. Please allow 1-2 weeks for delivery, depending on your location and shipping method.
​
Processing Time:
-
All orders are processed within 3-5 business days.
-
Once your order is processed, it will be shipped to your specified address.
​
Shipping Time:
-
Standard shipping usually takes 5-7 business days.
-
Expedited shipping options are available at checkout for faster delivery.
​
Quality Assurance:
-
We take pride in crafting each order with care and precision.
-
Your patience is appreciated as we create your unique items.
​
Order Tracking:
-
You will receive a tracking number via email once your order has been shipped.
-
Use this tracking number to monitor the status of your delivery.
​
Customer Support:
-
If you have any questions or concerns about the status of your order, please reach out to us at support@borderlineunique.com.
​
For additional support questions, please visit our FAQ page: https://www.rbrteamgear.com/faq
​
Thank you for choosing RBR Team Gear! We look forward to delivering your custom apparel with exceptional quality and service.
Return & Exchange Policy for RBR Team Gear
Custom orders do not qualify for returns. However, if there is an issue with your product, we will do our best to resolve the issue.
For all other non-customized items:
-
Items must be returned within 30 days of the purchase date.
-
All tags must be attached, and the item must be in its original condition.
-
We do not offer refunds for garments that do not fit. Instead, we will exchange the item for a different size or style of equal or lesser value.
-
Shipping costs for exchanges will be the responsibility of the customer.
Once we receive your returned item, we will process the refund within 5-7 business days. If you have any additional questions or concerns, please don't hesitate to contact our customer service team.
419-404-9005